Six Strategic Initiatives

What does it mean? 

A resilient economy, climate, environment, and region for all. 

How will we achieve it? 

Sustainable Practices

Protect the region, economy, climate, environment, and communities through a comprehensive HHSA Sustainability Plan as part of the County’s Sustainability Plan to reduce disparities for current and future generations. 

Sustainable Knowledge

Ensure resilient and engaged employees, within HHSA and its community partners, through focused knowledge-sharing efforts to sustain organizational knowledge and foster ongoing success.

What does it mean?

Engaged employees that feel valued, have a sense of belonging and are motivated to work together toward one vision.

How will we achieve it?

Work Environment

Ensure a safe and effective work environment by investing in a competent, diverse, and inclusive workforce culture that is strengths-based, flexible, supportive, and promotes self-care. 

Workforce Engagement

Commit to workforce engagement, development, and wellbeing through a comprehensive plan focusing on recruitment and retention, enhancing leadership and management skills, and other succession planning strategies.  

What does it mean?

Equitable access to better health, safety, and opportunities to thrive that enhance well-being.

How will we achieve it?

Accessible Services

Apply an equity lens to maximize accessible services and resources, with an emphasis on budgeting and contracting, that meet the needs of Black, Indigenous, and People of Color (BIPOC), low-income, and other historically under-resourced communities. 

Cultural Responsiveness

Cultivate inclusion, diversity, equity, and anti-racism through culturally responsive efforts that address inequities in the workforce and community.

What does it mean?

Integrated performance excellence framework that delivers ever-improving value and contributes to the Agency’s ongoing success.

How will we achieve it?

Maximize Service Delivery

Innovate, integrate, and evaluate existing services and resources to increase equitable opportunities that address high-priority needs.

Monitoring and Evaluation

Ensure ethical and evidence-based decision-making through an integrated monitoring and evaluation plan that provides relevant information for better-informed decision-making.

Continuous Improvement

Embed learning and continuous improvements into daily work to cultivate high performance and stimulate meaningful innovations for better outcomes.

What does it mean?

Innovative information systems with enhanced technical infrastructure and data-sharing capabilities.

How will we achieve it?

Data Modernization

Support a highly skilled workforce by assessing and updating data training, policies, practices, and standards to enhance data linking, sharing, analysis, and visualization that informs effective decision-making.

Data Availability

Prioritize innovative opportunities to enhance easily understandable, transparent data sharing and availability that maintains data fidelity and security for our employees and the people we serve.

Customer Experience

Increase the reliability, availability, and accessibility of information, resources, and services by enhancing the infrastructure of our service delivery system through a continuum of culturally responsive traditional and digital channels.

What does it mean?

Strong and invigorated communities with opportunities to grow, connect, and thrive.

How will we achieve it?

Inclusion

Strengthen and expand partnerships and community engagement through outreach and education approaches that embed the region’s current and future needs in programs and resources. 

Transparency

Provide timely, accurate, and culturally relevant services and information that promotes transparency and two-way communication so the community can understand the decisions made and how they can contribute. 

Collective Impact

Seek opportunities to intentionally work together toward shared goals and actions that strengthen healthy, safe, and thriving communities.